Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-15 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of worthbuystore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Produkt zgodny z opisem. Przesyłka przyszła dużo przed czasem, bo po ok. 2 tygodniach. Jestem zadowolenia.
exactamente cómo indicaba el vendedor y rápida llegada
as seen on the picture. all the items worked well.
.muito bom, chegou muito rápido
Спасибо, Доставка очень быстрая
producto igual al descrito,llegó un poco sucio pero está en buena condición, tardó 5 semanas en llegar a Colombia,embalado con burbujas para que no se parta.
Igual Que La Descripción,Mi Bebé Es Muy Curioso, El Puede Quitar Fácilmente El Tazón, Me Hubiera Gustado Que Fuera Más Seguro. Pero Por Su Precio Está Bien
Pratique, fonctionnel, a voir comment ça évolue a la longue, au lavage, a bébé… sinon envoi rapide et soigné!
Хорошая чашка, малышу удобно брать. Если медленно переворачивать, то ничего не прольётся. Спасибо!
Goods received quickly .. but quality not as good.
Absolument génial !
Очень хорошее качество. Без запаха. Товаром доволен. Продавца рекомендую. Верхняя крышка плотно закрывается.
Пока не кормила из неё, но крутится хорошо, поддерживается ровное положение внутренней миски.
Not so sure how my little one likes this bowl, its always on the floor.
Заказать – заказала, а вот когда ее использовать, ещё не поняла. Выглядит прикольно, но подумайте прежде чем покупать, будете ли вы ее использовать хаха
Delivery time was unfortunately very long with this one: Ordered on 11.11. and got it on 22.01. However, it’s not the fault of the store since they shipped out the next day. I asked them regarding the delay and they answered me in a nice way. The product arrives in several parts and it takes a few minutes to understand how to put them together. Unfortunately all parts came a bit dirty. I already tried it today at my daughter‘s lunch: yes, it’s spill proof! 🙂 And it looks very nice. My daughter likes to play with it as well. However, it would be better if the bottom part was flat and with suction surface to make it stick one the table. Right now it cannot be fixed at all. But it’s a good and beautiful bowl for the price.
I love these!! And they work perfectly!
Super zgadza się z opisem. tylko czekałam ponad 60 dni. ale warto było
Tikrai geras, patogus.