Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of worthbuystore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***v –
Quality item and very fast delivery. Thanks !
J***l –
Seems to work well, Already in use
G***g –
very good washing device thank you store
S***v –
Заказ пришел за 2 недели. Проверил все режимы работают.
S***a –
Very nice, good receive
Customer –
La turbina no tiene mucha fuerza pero para una camiseta o ropa interior, genial
Customer –
Impeccable, excellent vendeur. Livraison rapide.
Customer –
Received goods in good condition.
G***a –
La descripción es bastante exacta, tiene poca fuerza, pero para piezas pequeñas a mi me parece una buena solución. Vendedor muy cumplidor, solo 16 días tardó a USA, llegó en su caja y en perfectas condiciones. Ya lo utilicé y funciona para lo que se concibió. No necesité comunicación con el vendedor pues todo fue bien, pero supongo que hubiese sido buena. Gracias.
U***r –
Not as stong as I thought it would be, but works just fine.
L***g –
машинка полное гавно.пока пустая вода она её крутит .но стоит положить что-то.одну майку или трусы действие прекращается остаётся только звук крутящий мотор в стоящей воде
Customer –
plus petit que je ne le pensais le produit fonctionne avoir sur la durée merci au vendeur
K***t –
Haven’t been able to use it yet, but arrived fairly quickly, in tact, and does turn on, so it looks ok so far.
I***s –
Muy bonita, llegó bastante rápido, e incluye todos los artículos promocionados, se ve igual que en la foto aunque se siente un poco frágil, espero que dure.
Customer –
am folosit produsul si cred ca este util si de calitate.O haina pe care o dezbraci o poti spala imediat in jumatate de ora de transpiratie.Recomand produsul si vanzatorul.
X***s –
Llegó antes de lo esperado
O***o –
Жужжит, крутится))) пока не пробовала ею стирать. Спасибо
E***r –
Encantado con el pedido es justo lo que necesitaba.
M***s –
It works a lot better than anticipated, even better if you put it on the side of the bucket rather than the bottom. The vibration at the end of the cycle also scared the life out of a three year old, so even better