Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of worthbuystore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a –
Супер быстрая доставка! Очень красивая ручка, и весь набор! Спасибо большое!
E***a –
Товар как на фото. На носик ручки была надета селиконовая(?) трубочка, чтобы обезопасить кончик от поломки. Доставка супер быстрая (заказала 27.06 – получила 02.07) до двери курьером. С продавцом не общалась, не было необходимости.
M***M –
got these for my daughter for her birthday. have not opened them yet.
A***a –
Просто Космос!!! Качество огонь только баночки открывать советую в перчатках. А то как в зелёнке
P***n –
все круто, чернила с небольшими блёстками ни чем не пахнут и быстро сохнут цвет насыщенный.
K***r –
배송이 매우 빠름. 제품 깨지지 않고 안전하게 도착함. 그리고 잉크가 펄 들어있는 잉크다.. 그냥 보자마자 질렀는데 이런 감동이.. 사세요. 두 번 사세요.
R***r –
Ручка очень стильная с пластиковы м наконечником, длина 18см. Чернила перламутровые. Коробка упакована в 2 пакета из пузырчатой плёнки. Доставка курьером до дверей. Доставили за 2 недели. Товар качественный, продавца рекомендую.
S***n –
Отличный товар! Всё пришло в целости. Было упаковано в 2 пакета с пузырьками. И чернила и ручка отличная. Удобно в использовании. Пришло очень быстро, заказалп 25.07, пришло несколько дней назад, а забрали с почты сегодня.
T***t –
very beautiful The ink dries quickly and is easy to use, but it may bleed on paper.
M***o –
lindos colores. todo llego bien empacado. en perfecto estado. las tintas selladas y limpias. la pluma intacta. no esta partida la punta. todo ok
S***e –
These sets are beautiful, the colors seem good, I can’t wait to use it. The pen sets are so lovely, you will be proud to own them.
I***h –
полный восторг. удивительно красивая вещь. пришло целое, ничего не разбито и не разлито. правда пишет чуть толще, чем хотелось бы. но это ерунда.
C***r –
Works perfectly. Box was a little crumpled but everything was perfectly intact. Highly recommend.
T***h –
Es precioso!! Igual que en las fotografías. El pincel de cristal es muy hermoso. Lo he encargado para un regalo así que espero que le guste. De lo único de lo que me puedo quejar sería del olor que tienen las “esponjas” en dónde están incrustadas los betecitos y el pincel. Pero al dejarlo ventilar un par de horas, ya no es tan fuerte. El paquete me tardo un poco más de dos semanas en llegar, así que perfecto.
U***u –
Очень качественный товар, цвета яркие, насыщенные, рисовать интересно, но цвета смешивают из за того, что впитываются в лист, для релакс картинок самое то. Плюс ещё есть блесточки в этих баночках. В общем рекомендую. Пришёл быстро, на ватсап пришло сообщение о доставке на почту с номером трекера. Спасибо продавцу.
S***s –
주문한 지 일주일만에 왔습니다 그립감 좋고 필기감도 사각거리니 좋네요 잉크도 잘 머금고 잉크 자체도 펄이 섞여있어 예쁩니다 고무 마개가 있어 샐 걱정도 없네요. 잉크가 살짝 번지는 감이 있지만 꾹꾹 눌러쓰지 않는다면 괜찮습니다 아주 만족합니다 가성비 좋아요
A***a –
Wow ! Reçu plutôt rapidement et les encres sont juste trop belles ! Franchement, c’est la meilleure plume que j’ai jamais utilisée de toute ma vie (meilleure que celle achetées en magasin qui coûtent cher, selon moi) je recommande fortement et je vais sûrement en recommander pour des cadeaux ! L’emballage est aussi très magnifique et l’intérieur bien protégé. Un excellent rapport qualité/prix !
K***P –
Came quickly. The pen is really nice and so is the ink. Really nicely packaged.
G***J –
추석이 끼여서 늦게왔지만 같은 기간 주문한 상품보다 빨리왔어요. 잉크 반짝이는 종이에 쓸때 검은색이 제일 잘 보이고 다른색은 자세히 보면 보여요 그리고 팁 뒤에 동그란 부분이랑 펜대에 공기방울이 보여요 쓰는데 문제는 없으니깐 괜찮아요 다른분들도 공기방울 있는지 모르겠네요